VERGES – Terms & Conditions

Last updated: September 6, 2025

SECTION 1 – USE OF WEBSITE

This website (the “Site”) is owned and operated by VERGES LLC (“Company,” “we,” “us,” “our”) for your non-commercial use and information. By visiting, registering, or purchasing through the Site (individually and collectively, the “Service”), you accept and agree to be bound by these Terms & Conditions (the “Terms”).

We may modify these Terms at any time; amended Terms are effective upon posting. Continued use of the Site means acceptance of amended Terms. If you do not agree, you must discontinue using the Site.

SECTION 2 – PRIVACY POLICY

Our privacy practices are explained in our Privacy Policy, which also governs your visit to the Site. These Terms should be read together with the Privacy Policy

SECTION 3 – CUSTOMER ACCOUNT

Some features may require registration. You agree to provide true, accurate, and current information. You are responsible for maintaining the confidentiality of your account and password and for all activity under your account. The Site is intended for adult use only; if you are under 18, your parent/guardian must use the Site on your behalf.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

SECTION 4 – COPYRIGHT & TRADEMARKS

All content on the Site—including text, graphics, logos, and images—is the property of VERGES or its licensors and is protected by Puerto Rico and U.S. intellectual property laws. You may make one personal, non-commercial copy of content provided copyright/trademark notices remain intact.

This license does not permit resale, scraping, derivative works, or data mining.

SECTION 5 – USER CONTENT

Any reviews, comments, suggestions, photos, or other content submitted by you (“User Content”) become the property of VERGES. By submitting, you assign all rights (including copyrights, publicity, and likeness rights) to VERGES. You represent that your User Content does not infringe third-party rights.

To request removal of User Content, email info@byverges.com with subject “User Content Removal Request.” Requests may take 7–10 business days.

SECTION 6 – DMCA COMPLIANCE

VERGES complies with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. §512. If you believe Site content infringes your rights, send a compliant notice to info@byverges.com with subject “DMCA Takedown Notice.”

SECTION 7 – ORDERING INFORMATION

Your purchase submissions constitute your intent to be bound by these Terms. Purchases may involve third-party providers, for which VERGES is not liable.

By placing an order, you represent you are 18+ and that information provided is accurate and current.

SECTION 8 – PRE-ORDERS & LIMITED EDITIONS

Certain products may be sold as pre-orders or in limited editions. Estimated delivery windows are provided as guidance only and are not guaranteed. Production or supplier delays may extend delivery times. VERGES reserves the right to cancel or limit pre-orders at its discretion.

SECTION 9 – SOCIAL MEDIA

If you interact with VERGES through third-party social media (e.g., Instagram, Facebook, TikTok), you grant us permission to access certain information subject to that platform’s privacy settings. See our Privacy Policy for more details.

SECTION 10 – BILLING AND PAYMENT

By submitting billing information, you authorize VERGES to charge your selected payment method for disclosed amounts, including taxes and fees. You represent billing details are accurate.

Shipping fees/restrictions may apply depending on location. Any customs duties or import taxes are the customer’s responsibility.

SECTION 11 – PRODUCT INFORMATION

We strive for accuracy but do not guarantee product descriptions, images, colors, or details are error-free or current. Prices and availability may change without notice. All prices are in U.S. dollars.

If a listing error occurs, we may cancel the affected order and notify you by email.

SECTION 12 – CARE INSTRUCTIONS

Our shoes are crafted with fine materials (e.g., satin, leather, removable pearl or diamond-inspired straps). These require special care and are not intended for exposure to harsh conditions such as rain, rough surfaces, or chemicals.

VERGES is not responsible for damage resulting from improper use or lack of care.

SECTION 13 – REMOVABLE ACCESSORIES

Some styles include removable straps or embellishments. Customers are responsible for handling these accessories with care. The loss or damage of a removable accessory due to improper use does not constitute a product defect and is not covered under warranty.

SECTION 14 – PURCHASE LIMITS

To preserve exclusivity, VERGES may limit the number of pairs available per customer, per size, or per release. Orders exceeding the stated limit may be modified or canceled.

SECTION 15 – RETURNS & EXCHANGES

Our Refund & Exchange Policy  applies to all purchases.

• Returns are only accepted for manufacturing defects or as otherwise stated in our policy.

• For size or product exchanges, the customer will be responsible for 20% of the exchange cost, which covers processing and handling.

• Items must be unused, unworn, and in their original packaging, with removable straps intact.

• In the case of a confirmed defect, this fee will not apply.

SECTION 16 – PROHIBITED ACTIVITIES

You may not: hack, disable, or interfere with the Site; submit fraudulent, obscene, defamatory, or infringing content; use the Site for unauthorized advertising; upload malware; or violate laws.

We may suspend or terminate accounts immediately if prohibited activity is detected. VERGES may also seek injunctive relief in addition to other remedies.

SECTION 17 – LINKS

The Site may contain links to third-party sites. VERGES is not responsible for their content, practices, or products/services. Transactions with third parties are solely between you and the third party.

SECTION 18 – NO WARRANTIES

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VERGES MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

SECTION 19 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERGES AND ITS REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.

SECTION 20 – RELEASE

By using the Site, you release and forever discharge VERGES, its officers, employees, affiliates, and successors from any liability, known or unknown, related to your use of the Site or Services.

SECTION 21 – TERMINATION

We may suspend, modify, or terminate your account, the Site, or Services (in whole or part) at any time, with or without notice. We are not liable for discontinued access.

SECTION 22 – INDEMNIFICATION

You agree to indemnify and hold harmless VERGES and its affiliates from any claims, costs, damages, or expenses (including attorneys’ fees) arising out of your use of the Site, your uploaded content, or your violation of these Terms.

SECTION 23 – APPLICABLE LAW AND JURISDICTION

These Terms are governed by the laws of the Commonwealth of Puerto Rico. Any disputes shall be resolved in the Court of First Instance of Puerto Rico (San Juan), except intellectual property disputes, which may be brought in any state or federal court.

SECTION 24 – FORCE MAJEURE

VERGES will not be liable for failure to perform due to events beyond our control, including natural disasters, power/internet outages, or other force majeure events.

SECTION 25 – CUSTOMER SERVICE

If you have any questions regarding our customer service, returns, exchanges, or any other inquiries, please contact us directly at info@byverges.com. We are here to assist you.

SECTION 26 – NO WAIVER

Failure to enforce any provision does not waive our right to enforce it later.

SECTION 27 – ENTIRE AGREEMENT; SEVERABILITY

These Terms constitute the entire agreement between you and VERGES. If any provision is deemed invalid, the remainder will remain in effect. Headings are for convenience only and have no legal effect.

Contact: info@byverges.com

VERGES – Términos y Condiciones